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Do you have a lost and found?

Please call our security desk at 518.584.9330 ext. 148. If your call is not answered, please leave a message with your name, phone number, the show you attended, and a detailed description of the item.

Is the box office open for in-person sales?

The SPAC Box Office is open seasonally from mid-May through the last concert in September/October.

After the box office opens in May:

The box office is open Monday – Friday from 12pm – 5pm, and Saturday from 10am – 2pm. We are closed unless there is a concert in the amphitheater, then we open at 2pm. Hours are extended on event days through the start of the performance.

Can I purchase a Live Nation Season Lawn Pass?

Passes are SOLD OUT for the 2024 season. You can sign up for the waiting list here: Lawnie Pass Waitlist (

I did not receive my Live Nation Season Lawn Pass?

The SPAC Box Office is unable to assist with Live Nation Season Lawn Pass orders. Please click here for FAQ’s or contact Front Gate Tickets here. 

Will SPAC donate tickets to my charitable event?

We receive a large number of requests and unfortunately, we are unable to accommodate all of them.

Please fill out this form.

If approved, you will receive a voucher form for complimentary tickets to either the New York City Ballet, or Philadelphia Orchestra (NO Live Nation Concerts).

What may I bring to the concert? 

Please see our Grounds Rules for this information. 

Where is parking located and what time do lots open?

Live Nation Concerts: 

Gate & parking times vary – see individual event listing for specific information. Parking in all lots is subject to a $10 fee per car. Parking in the Route 50 lot entrances can be paid via credit or debit card. There is additional $10 parking available throughout the Saratoga Spa State Park. 


For Jazz Festival & Classical Performances: 

The main parking lot is located off Route 50 and is open from dawn to the end of the event. 

Gates open 2 hours before show time.  

There is additional parking available in the Saratoga Spa State Park. 

Where can I buy Live Nation rock, pop and country concert tickets?

Tickets are available in-person at the SPAC Box Office during the season (Late May – September), or online at  Tickets are not sold via phone.

What are the current COVID guidelines?

As of January 1, 2024, we do not have any events with entry requirements. 

Is overnight parking permitted?

No. You cannot leave your vehicle in the parking lot overnight. It will be towed at the owners expense. 

Where is ‘Will Call’?

The “Will Call” window is located off of the Route 50 parking lot at the Main Box Office ONLY. We suggest you arrive at Will Call 1-2 hours prior to the show to avoid long lines. Please bring the original credit card used to purchase the tickets and a valid photo ID. 

Why do my lawn tickets have different sections, rows, or seat #’s?

Every ticket is assigned a section/row/seat for tracking purposes within our system. For general admission tickets, there is not an assigned row or seat (i.e. LAWN1, LAWN2, GA1, GA2) is just used to track tickets. 

Is it wrong to purchase tickets through a ‘ticket scalper’ or ‘ticket broker’?

Saratoga Performing Arts Center cautions against guests buying tickets from non-accredited ticket sources. Many guests that have purchased tickets from brokers or scalpers find themselves in possession of counterfeit tickets at inflated prices. This is especially true on sold out shows. A counterfeit ticket will not gain access to the concert event. 

Where is Section 40?

That is the Orchestra Pit area in front of the stage.

View amphitheater seating chart

Is the pit seated or General Admission Standing?

If your ticket says GAPIT for the section and has a row of GA0, GA1, GA2, etc. then the pit is general admission standing room only. If it says section 40 and has row letters A-F then there will be assigned seats. 

What happens if it rains?

All shows will go on rain or shine. No refunds will be given in the event of rain. For classical events, please check with the box office to upgrade your lawn ticket. For Live Nation pop/rock/country concerts, upgrades may be available on the day of the show (after you arrive inside the venue).

You may bring umbrellas that do NOT have pointed ends.

What concessions are available at SPAC?

Saratoga Performing Arts Center offers a wide variety of food and drink options.

Learn more

Are children admitted free to all events?

Children two (2) and under are free for all events. If you are seated in the amphitheater, they must sit on your lap, or you must purchase a ticket if they require a seat. 

Where can I make arrangements for my special medical needs?

There is a team of Emergency Medical Technicians who are available to assist guests with special medical needs. If someone has a medical condition that requires syringes or special medical attention, they should alert the SPAC staff on arrival who will notify the SPAC medical team to discuss your needs. 

Are the LED screens always used on the lawn?

The LED screens are a wonderful addition to the lawn concert experience. However, sometimes artists ask that these screens not be used for a specific event. While not common, it does happen from time to time. The screens are not used for pavilion only shows. 

Where can I stay or dine while visiting the area?

For more information on where to stay (including campsites) and where to dine while in Saratoga Springs please visit our Around Saratoga page by clicking here. 

Are there Group Sales available for events?

For more information about group sales for our Jazz Festival and Classical Events, please visit our website’s Group Sales page.

Group sales is not available for Live Nation concerts. 

Is there special parking that I can purchase?

For Live Nation Pop/Rock/Country Concerts: 

Premiere Parking offers guests a reserved parking spot in the main Route 50 parking lot. A limited number of spaces are available, so we recommend purchasing tickets prior to the day of the event. Premiere Parking can be purchased at, or at the SPAC Box Office. Depending on availability, parking may be purchased on the night of the engagement. 

For Jazz Festival & Classical Events: 

By becoming a member of SPAC at the Patron level or higher, one of your benefits is having the ability to park in our Patron’s Lot which is located behind the Saratoga Automobile Museum. 

Learn more about becoming a SPAC member!

Do you have a question not answered above?

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