The SPAC grounds cover over 16 acres of land once you enter the venue. All locations throughout the grounds can be accessed via asphalt sidewalks. The second floor of The Pines (I.e., The Nancy DiCresce Room and Live Nation’s VIP Club) can be accessed via an elevator in the first-floor lobby.
For guests who experience challenges with mobility, there is a wheelchair ramp allowing easier access into the amphitheater located on the north side of the venue behind the Hall of Springs Gate. All reserved seats on the lower level (sections 1-14) can be accessed without using stairs. Although the balcony can be accessed via balcony ramps, only the accessible reserved seats behind sections 16-17 can be accessed without using stairs. All other sections of the balcony require the use of stairs.
To assist guests who experience challenges with mobility, the venue provides a limited number of courtesy carts to help move guests closer to their seats. These carts are available at most events including SPAC’s classical season, Jazz Festival, and most Live Nation events. These 6-seat carts are intended to transport only those patrons’ needing assistance and one companion each. The carts are unable to drive into parking lots. Guests may be dropped off at the Route 50 Gate near the Sun Dial or Hall of Springs Gate where venue staff will further assist them.
Our venues all feature ADA seating options. Accessible seating can be purchased online, or in person at the Box Office. Please contact us if you need assistance identifying the best location for your needs.
Most restroom locations within the SPAC Grounds offer fully accessible and ambulatory restrooms stalls. Additionally, The Pines main restroom location has two family / inclusive private restrooms. Upon request, the SPAC Medical Clinic may be accessed for assistance and privacy with accessible restroom needs. Please note that House restrooms and Hall of Springs restrooms are not fully accessible due to stairs.
For SPAC events, the venue offers a limited number of Assisted Listening Devices (ALD) for guests who are hearing impaired. SPAC’s system is an ultra-high frequency, in-ear personal monitoring system. An induction neckloop for t-switch hearing aids or earbuds are available depending on need.
If you wish to reserve an ALD in advance of attending a performance, please fill out the form below. Reservations will be honored on a first come-first served basis and a drivers’ license will be held by the venue as collateral while the device is being used. Guests may pick up their ALD at Guest Services prior to the performance.