Ticketing & Box Office
SPAC Main Box Office (Route 50) Hours of Operation for 2025 summer season:
Starting Monday, May 19:
Monday-Friday12PM-5PM
Saturday 10AM-2PM
Closed on Sundays*
*The Box Office will be closed on 6/19 /25, 7/4/25 & 7/5/25
Starting Sunday, August 24:
The SPAC Box Office will only open on dates with an amphitheater performance
*Box Office will open at 2pm for Sunday amphitheater performances
Please call 518-584-9330 for assistance, tickets, or any other box office related question.
Hall of Springs Box Office:
This box office is only open on amphitheater performance days and opens (1) hour prior to gates opening, through the start of the show.
Spa Little Theater Box Office:
This box office is only open on Spa Little Theater performance days and opens (1) hour prior to doors opening, through the start of the show.
Please Note: Tickets can only be purchased in-person for that day’s performance.
How to Purchase Tickets
Online
Order tickets online on our website by clicking here (a fee of $6.75-$12.50 per ticket will apply)
Phone
We are available to assist via phone if you are having difficulty with online ordering (a phone sales fee of $6.75-$12.50 per ticket will apply). Call us Mon-Fri from 9am – 5pm at 518.584.9330.
Online
Order tickets online at LiveNation.com or on the Live Nation mobile app. There are convenience fees for all tickets (price varies depending on ticket price).
Phone
Phone sales are not available for Live Nation concerts.
Gift Certificates
Send the gift of SPAC to someone special today!
Certificates are available for gift-giving and may be used towards the purchase of tickets for any SPAC-produced event at our center. SPAC gift certificates can be used online, by phone, or in person for SPAC’s classical and jazz programming. SPAC gift certificates purchased after June 18, 2021 are NOT valid for Live Nation concerts. Cash refunds are not issued for any remaining balance. Gift certificates can only be sent electronically. You can either have it sent to you, or directly to the gift recipient at a certain date/time.
Certificates are valid for nine (9) years from the date of purchase.
Purchase a SPAC Gift Certificate
If you prefer to order your Gift Certificate over the phone call us at 518-584-9330.
Gift cards for Live Nation concerts can be purchased online only and can only be redeemed online. They cannot be used at the SPAC Box Office.
Ways to Save
From discounts, multi-show packages and more, explore ways to save on the SPAC experience!
Group Sales
Groups of 10 or more save up to 20% on tickets to our summer residencies and select events in the Spa Little Theater.
Ticketing Policies
This policy only applies to SPAC-produced events and NOT Live Nation concerts.
There are no refunds on tickets unless an event is canceled, rescheduled, or postponed as described below in the COVID-19 and Weather ticketing policies. You may exchange your tickets for another event if the event you are exchanging from is more than three days away, and not sold out. There is a $3 per ticket exchange fee.
In the best interest of guests and staff, SPAC will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to an event, unless prohibited by law, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Check our website often for updates to your event as guidelines are subject to change.
Once you’ve purchased tickets, if an event is canceled or postponed, we offer several options including exchanges to another event, exchanges for a gift certificate for a future event, the opportunity to support SPAC through a donation of the value of your tickets, or a full refund. As always, if you have questions when making a ticket purchase, you can call our helpful Box Office staff at 518.584.9330.
This policy only applies to SPAC-produced events and NOT Live Nation concerts.
All events are rain or shine. If an event is canceled, rescheduled, or postponed due to an extreme weather event, we will offer exchanges for a gift certificate for a future event, the opportunity to support SPAC through a donation of the value of your tickets, or a full refund.
Live Nation tickets cannot be exchanged, and are non-refundable unless the event is canceled, rescheduled, or postponed.
Live Nation/Ticketmaster will email ticketholders with information for any canceled, rescheduled, or postponed events. Questions? Login to your Live Nation account, find your order, and send an email to Fan Support. Limited phone support is also available at 1.800.653.8000.