Terms and Conditions
Revised: January 17, 2023
Thank you for visiting the Saratoga Performing Arts Center’s website! We hope to see you at an upcoming event soon!
In the below terms and conditions, you will be referred to as “you” or the “user.”
Agreement Between User and Saratoga Performing Arts Center
Saratoga Performing Arts Center’s website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. By using this site, you signify your assent to Saratoga Performing Arts Center website Terms & Conditions and Privacy Policy. If you do not agree with these Terms & Conditions and our Privacy Policy, please refrain from using our website.
Modification of these Terms and Conditions
Saratoga Performing Arts Center reserves the right to modify or change these terms, conditions, and notices without notifying you, by updating this page. By using this site, you are bound to any revisions and should therefore visit this page periodically to note any changes to our policies.
Copyright and Trademarks
Unless otherwise indicated all contents of SPAC’s website are: © Copyright 2023, Saratoga Performing Arts Center and/or its vendors. All rights reserved.
General Rules
At the time of reading these terms and conditions, the user agrees and will continue to agree to use our website in a manner consistent with all applicable laws and regulations in accordance with the terms and conditions outlined below.
Privacy Policy
For information regarding registration, personal and purchase data, and certain other information about the user and how they are used, review our Privacy Policy.
Content and Liability Disclaimer
Saratoga Performing Arts Center is not responsible and shall not be liable for the listings or advertisements contained in its website, and those listings or advertisements may include technical inaccuracies or typographical errors notwithstanding our efforts to eliminate them. We do not check for licenses, with respect to licensed professions or trades, prior to publishing advertisements and we do not assume the responsibility of monitoring the use of trademarks, certifications, copyrights, or other rights of third parties. Saratoga Performing Arts Center may make improvements and/or changes in descriptions of the products, services, and/or programs at any time without notice. The materials on the Saratoga Performing Arts Center’s website are provided to you free of charge, “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event shall the Saratoga Performing Arts Center be liable for any damages whatsoever, including special, indirect, consequential or incidental damages or damages for loss of profits, revenue, use, or data whether brought in contract or tort, arising out of or connected with the Saratoga Performing Arts Center website or the use, reliance upon or performances of any material contained in or accessed from the Saratoga Performing Arts Center website.
Ticketing & Audience Policies
COVID-19 Health & Safety Guidelines
In the best interest of guests and staff, SPAC will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, unless prohibited by law, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Check our website often for updates to your event as guidelines are subject to change.
Once you’ve purchased tickets, if an event is canceled or postponed, we offer several options including exchanges to another event, exchanges for a gift certificate for a future event, the opportunity to support SPAC through a donation of the value of your tickets, or a full refund. As always, if you have questions when making a ticket purchase, you can call our helpful Box Office staff at 518.584.9330.
Weather
This policy only applies to SPAC-produced events and NOT Live Nation concerts.
All events are rain or shine. If an event is canceled, rescheduled, or postponed due to an extreme weather event, we will offer exchanges for a gift certificate for a future event, the opportunity to support SPAC through a donation of the value of your tickets, or a full refund.
Refund & Exchange Policy
This policy only applies to SPAC-produced events and NOT Live Nation concerts.
There are no refunds on tickets unless an event is canceled, rescheduled, or postponed as described below in the COVID-19 and Weather ticketing policies. You may exchange your tickets for another event if the event you are exchanging from is more than three days away, and not sold out. There is a $3 per ticket exchange fee.
Live Nation Refunds & Exchanges
Live Nation tickets cannot be exchanged, and are non-refundable unless the event is canceled, rescheduled, or postponed.
Live Nation/Ticketmaster will email ticketholders with information for any canceled, rescheduled, or postponed events. Questions? Login to your Live Nation account, find your order, and send an email to Fan Support. Limited phone support is also available at 1.800.653.8000.
Ticket Limits
If you’re buying 10 tickets or more to an event, please visit our Group Sales page for more information on reserving seats, ticket discounts, dining options, and other great perks.
Contact Us
If there are any questions regarding the Terms & Conditions listed above, you may contact us using the information below:
Saratoga Performing Arts Center
108 Avenue of the Pines
Saratoga Springs, NY 12866
(518) 584-9330