Box Office Hours

The box office will be closed until Spring 2022.

 


To Purchase Tickets

For SPAC Classical/Jazz Events 

Online
Purchase tickets on our website 24/7 from the comfort of your home!  Click here to purchase online

In-Person

The box office will be closed until Spring 2022.

 

For Live Nation Concerts 

Online
Order tickets online at LiveNation.com or on the Live Nation mobile app. There are convenience fees for all tickets (price varies depending on ticket price). 

In-Person
The box office will be closed until Spring 2022.

 

 

REFUND/EXCHANGE POLICY 

All ticketing policies below pertain to SPAC-produced events and are not applicable for Live Nation concerts.  

There are no refunds on tickets unless an event is canceled, rescheduled, or postponed as described below in the COVID-19 and Weather ticketing policies. You may exchange your tickets for another event if the event is more than three days away, and not sold out. There is a $3 per ticket exchange fee. 

COVID-19

SPAC is committed to ensuring the safety of our guests, artists, and staff and strictly follows and enforces rigorous COVID-19 safety guidelines and protocols recommended by the CDC and Department of Health. We are constantly monitoring their guidance and adjusting our procedures accordingly.

Once you’ve purchased tickets, if an event is canceled or postponed, we offer several options including exchanges to another event, exchanges for a gift certificate for future event, the opportunity to support SPAC through a donation of the value of your tickets, or a full refund. As always, if you have questions when making a ticket purchase, you can call our helpful Box Office staff at 518.584.9330. 

Please contact our box office for ticketing options and stay home if any of the following applies to you: 

  • You are sick or have COVID-19 symptoms (such as chills, cough, fever, sore throat, congestion, shortness of breath, nausea, or vomiting). 
  • You have been in close contact with an individual diagnosed with COVID-19 or exhibiting symptoms in the last 14 days. 
  • You have been directed to quarantine by a health care provider or public health official. 
  • You are awaiting the results of a COVID-19 test. 

In conformance with Governor Andrew Cuomo’s statewide restrictions on gatherings, and due to the continued threat of COVID-19, SPAC continues to make adjustments to some scheduled events.  

Please follow the CDC guidelines for relevant travel restrictions. 

Weather

All events are rain or shine. If an event is canceled, rescheduled, or postponed due to an extreme weather event, we will offer exchanges for a gift certificate for a future event, the opportunity to support SPAC through a donation of the value of your tickets, or a full refund. 
 

 

For Live Nation Concerts 

Tickets Purchased Online at Ticketmaster or Live Nation 

Live Nation/Ticketmaster will email ticketholders with information for any canceled, rescheduled, or postponed events. Questions? Login to your Live Nation account, find your order, and email customer service. Phone support is limited, but available at 1.800.653.8000.