Box Office Hours

The SPAC Box Office is open seasonally from May 11 until the last event in September.

Main Route 50 Box Office

Monday – Friday: 12pm – 6pm
Saturday: 10am – 2pm
Sunday: Closed unless performance scheduled, then open at 2pm

*Hours are extended on days of performances – box office will remain open through intermission

Hall of Springs Box Office The Hall of Springs box office is only open on performance days, opening one hour prior to gates opening.

How and Where to Purchase Tickets

For Dance, Jazz, & Classical Events

By Phone
Phone sales available during the box office hours listed above from May 12 through September. Call us at 518-584-9330. There is a $4 per ticket convenience fee for orders place via phone (not to exceed $16).

Order tickets online at, 24 hours a day. There is a $10 per order convenience fee for tickets ordered online.

In Person
Come to our box office off of Route 50 at the main entrance and purchase your tickets.

For Live Nation Concerts

Order tickets online at There are convenience fees for all tickets (price varies depending on ticket price).

In Person
Come to our box office off of Route 50 at the main entrance and purchase your tickets. There is a $10 per ticket fee for tickets purchase in advance, and day of show the fee increases to $12 for lawn tickets and $15 for amphitheatre tickets.

Refund/Exchange Policy

NO REFUNDS will be given unless a performance is cancelled. A “ticket exchange credit” may be given at the discretion of the box office manager. Ticket exchange credits may be used for the current season and following season only, and not valid for Live Nation concerts.

EXCHANGES only subject to the following conditions:

  1. Tickets were purchased from the SPAC Box Office
  2. Tickets are not for a Live Nation concert*
  3. An exchange fee will be applied as follows:
    1. $2 per ticket
    2. Please retain your original tickets to redeem your new tickets upon presentation at the box office.
    3. Requests for ticket exchanges will be accepted up to 48 hours prior to the performance date of the tickets you are holding. This provides us the opportunity to resell the exchanged tickets.
    4. The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.

* No refunds or exchanges for ANY Live Nation concert tickets – no exceptions.